Wayfair vs Overstock | Who’s the Better Online Home Store?

In Furniture by JamieLeave a Comment

Choosing new furniture for your home is an exciting time! But, it can also be a struggle to find the best store. You want to pick a store that offers a good range of furniture and the best prices. Perhaps most importantly, you should find a store that has the types of designs, materials, and aesthetics that suit you and match your home.

Finding the best online home store can be a challenge. Wayfair and Overstock are two very popular options, but after doing some digging, it’s clear that Overstock is the better online home store.

Wayfair and Overstock are two of the biggest online home stores in the world! They have everything from small home decor accents to extravagant ceilings and lighting fixtures. Choosing between these two stores is tough, but that’s why we did the research for you. Let’s dive right in and discuss why blank is the better store.

What’s the Difference Between Wayfair and Overstock?

There’s no obvious difference between Wayfair and Overstock. Both retailers are purely online and have no physical locations. They offer many of the same products with very similar price ranges.

Wayfair and Overstock’s websites are set up slightly differently, and Overstock’s style is more visually appealing. Their text is larger and in an easier to read font. The way they display their categories and filters is also more intuitive, and makes the shopping experience far easier.

About Wayfair

wayfair logo on wall exterior

Wayfair got its start in 2002 when its founders, Steve Conine and Niraj Shah, set up their very first headquarters in Boston, MA. The original website was called racksandstands.com and was primarily for selling media stands and storage furniture. Once business kicked off, they began selling more home décor, furniture, lighting, and other options.

Wayfair expanded to sell in the United Kingdom and Canada in 2008. A few years later, they expanded to serving several global markets and changed their name to Wayfair. During this same time period, several niche websites run by Conine and Shah were consolidated and merged with the main Wayfair site.

Wayfair now has 14 million items available on their site. They feature an enormous range of styles, types of furniture, and various home décor items.

About Overstock

overstock website phone

Overstock began in 1999 when founder Patrick Byrne purchased a company known as Discounts Direct and rebranded it to Overstock. Just like Wayfair, Overstock is a purely online retailer. They don’t offer any in-store locations, and have no plans to open any.

This company grew quickly and attracted a large customer base with their lower prices and unique online furniture shopping experience. The company moved their headquarters to Utah in 2000, and continued to expand their inventory with the desire to help customers furnish their dream homes.

Overstock features a large variety of different furniture and home décor items. The recently updated their website to include AR and 3D experiences for their customers to enhance their shopping experience.

What Types of Products Do Wayfair and Overstock Offer?

Wayfair and Overstock are both home furniture retailers, and each company offers a huge range of products. You can find furniture for every room of your home through either site, and they also have an enormous range of home décor items available.

If we were to try and discuss every item each company offers, we’d be here for years! With Wayfair’s impressive inventory of 14 million products, and Overstock’s equally impressive inventory of over seven million products, there’s truly something for everyone on these sites!

The best way to determine which is the better online home store is by comparing some of their most popular products! We’ll compare price ranges, materials, and more so you can see who offers their customers the best quality and the widest variety with their products.

Mattresses

Mattresses

Mattresses are a big-ticket item for online home furniture stores. Most people end up buying a new one when they move into a new home, plus you’re supposed to replace your mattress every 6-8 years!

Finding the perfect mattress can be a struggle, especially if you have back or neck pain and need a specific level of firmness. Let’s take a look at the different types of mattresses Wayfair and Overstock have available.

Wayfair Mattresses

You can find a massive variety of mattresses with Wayfair. They have everything from crib mattresses to water beds to California kings! Whatever your mattress preferences are, you’ll be able to find something that suits you with Wayfair.

When shopping for a mattress on Wayfair, there are a ton of options to help you filter through their products to find something that works for you. You can filter by size, mattress type, material, price, and firmness.

Wayfair has four options for mattress materials, including foam, innerspring, latex, and hybrid, which is a coil base topped with foam layers. They have five different firmness levels, including ultra plush, plus, medium, firm, and extra firm.

They have every size mattress possible, including split kings and split California kings. Some of their mattresses even come with special features, such as cooling technology, edge support, low motion transfer, and heavy duty mattress that can support over 1,000lbs!

Highlights of Wayfair Mattresses:

  • Tons of size options
  • Impressive special features
  • Hypoallergenic/Organic options
  • Antimicrobial materials

Price Range: $79.99-$4,000+

Overstock Mattresses

Overstock also has an impressive variety of mattresses available. They have mattresses for cribs & toddler beds, air mattresses, and every size of regular mattresses possible. Their website is set up very smoothly and makes the shopping process a breeze with their different mattresses categories and filters.

You can shop by size, mattress type, comfort level, and more! Overstock has six mattress materials, including simple foam, latex, hybrid, gel memory foam, innerspring, and regular memory foam.

They also have six different comfort levels available, so if you’re very particular about the firmness of your mattress, then Overstock would be a great place for you to shop! Their comfort levels include plush, ultra plush, medium, cushion firm, firm, and extra firm.

Something that sets Overstock apart from other online home retailers is their range of color options for their mattresses. Instead of the usual white, black, and grey, you can find mattresses in a variety of other colors through Overstock. They have options in pink, blue, green, beige, brown, and more!

Highlights of Overstock Mattresses:

  • Tons of color options!
  • Lots of different sizes, materials, and comfort levels to choose from
  • Orthopedic options
  • Hypoallergenic options

Price Range: $52.99-$4,000+

Sofas

Sofas

Finding the perfect sofa is a necessity, but sometimes the process can be a giant headache! Wayfair and Overstock make the process simple and smooth with plenty of categories and other filters you can use to sort through.

Let’s take a look at the options both online home stores have for sofas.

Wayfair Sofas

Wayfair has a ton of great sofas available. You can sort through their products using a variety of filters, including type/design, color, size, material, and more! We’re going to go over some specifics so you can see the types of sofas Wayfair offers.

Along with simple loveseats and couches, you can find sleeper sofas, settees, and sofa chaises with Wayfair. In terms of design, they offer standard, sleeper, reclining, convertible, curved, chesterfield, and modular sofas.

If you’re the type of person who enjoys bright, colorful furniture, then you’re in for a treat with Wayfair! Their options aren’t limited to simple white, black, and beige. You can find sofas in an array of colors, including yellow, blue, red, purple, pink, orange, and more.

There’s also plenty of upholstery materials for shoppers to choose from on Wayfair. They offer three different versions of leather, including standard leather, faux leather, and match leather. Aside from that, they also have sofas made of micro-suede/microfiber, velvet, cotton, linen, polyester, and chenille.

Highlights of Wayfair sofas:

  • Tons of color/style/fabric options
  • Different seat plushness options
  • Storage options
  • Stain resistant options

Price Range: $71.00-$21,000+

Overstock Sofas

Overstock’s website is set up a bit differently than Wayfair’s, but they still make the shopping experience as smooth for their customers as possible. You can sort through their huge variety of sofas with a ton of different filters!

They have several style options for their sofas, including modern & contemporary, glam, transitional, mid-century modern, leather, and velvet. If style is an important consideration for your future sofa, then you can easily find a sofa that suits your taste with Overstock.

You can also choose your sofa based on the upholstery material you want through Overstock. Their options are microfiber, leather, velvet, polyester, linen, faux leather, cotton, suede, and chenille.

If you thought Overstock had an impressive range of colors for their mattresses, then you’re in for a pleasant surprise with their sofas! Overstock has nineteen colors for you to choose from, and includes some colors you may not expect like burgundy, gold, and taupe.

Highlights of Overstock sofas:

  • Well-defined style categories
  • Tons of color and upholstery material options
  • Storage options
  • Power reclining options

Price Range: $52.99-$81,000+

Home Décor

Home Décor

Decorating your new home is probably the most enjoyable aspect of the moving process! Getting an assortment of new knickknacks, wall decorations, plants, candles, and more is a great way to make your home feel cozy and like it represents who you are.

Wayfair and Overstock have a ton of home décor products available in nearly every category you could think of! You could easily spend hours browsing through their products and find a ton of home décor items that you want to fill your new home up with. Let’s take a brief look at what each online home store has available.

Wayfair Home Decor

Wayfair has an enormous assortment of home décor items available. Their website is set up in a way that makes it easy for shoppers to sort through different categories, and then filter through those categories to find the perfect product.

Here’s a list of the various home décor categories on Wayfair:

  • Wall décor
  • Window treatments
  • Candles & Candle holders
  • Monogrammed items
  • Decorative pillows and blankets
  • Mirrors
  • Art
  • Clocks
  • Home accessories
  • Flowers & plants

Inside of these categories, you can often filter the results by color, price, size, material, and more! You definitely get an easy and unique shopping experience through Wayfair!

Highlights of Wayfair Home Décor:

  • Huge variety of categories and products
  • Large price range for most categories
  • Excellent variety of styles, color, and designs

Price Range: Varies by product

Overstock Home Decor

Overstock has even more home décor categories than Wayfair does! That’s an impressive assortment of home décor products, and their website makes it easy for shoppers to sort through their different categories, and then filter the results even further to find the perfect product.

Here are the categories of home décor products on Overstock:

  • Fireplaces
  • Window treatments
  • Mirrors
  • Wall art
  • Wall décor
  • Throw pillows
  • Accent pieces
  • Rugs
  • Outdoor décor
  • And more!

Whether you’re looking for a simple window treatment or an extravagant piece of wall art, Overstock has plenty of options for you!

Highlights of Overstock home décor:

  • Large range of categories
  • Easy to filter results based on styles, colors, and price
  • Big price ranges on all categories

Price Range: Varies by product

Comparison Questions (Wayfair vs Overstock):

Now that we’ve compared some of their products, let’s take a closer look at both companies. We’ll compare their affordability, shipping services, and customer service to determine which is the better online home store.

Is Wayfair or Overstock More Affordable?

Determining which online retailer is more affordable can be challenging. Both companies have an overwhelming variety of products, and each has a broad price range per product category.

We’ve created a table to compare the price ranges of the categories we discussed earlier. Take a look to see how each company compares:

Category Wayfair Price Range Overstock Price Range
Mattresses $79.99-$4,000+ $52.00-$4,000+
Sofas $71.00-$21,000+ $52.99-$81,000+
Home Décor Varies by product Varies by product

As you can see, Overstock has consistently lower prices on the lower end of both company’s price ranges. However, they also tend to have more expensive products on the higher end of each company’s price ranges.

It seems that Wayfair and Overstock price their items fairly similarly. The online retail market is fiercely competitive, and keeping prices in the same range is necessary for companies to stay in business.

In terms of which is more affordable, there’s no clear winner between Wayfair and Overstock! You can find items for similar prices through each retailer, so let’s move onto some other comparison questions to help determine which is the better online home retailer.

Which Online Home Store Provides The Best Shopping Experience?

Which Online Home Store Provides The Best Shopping Experience

Wayfair and Overstock do their best to provide shoppers with a streamlined and simplified shopping experience. Wayfair’s website is set up to allow customers to easily browse through different categories and filter results to narrow down the list of available items.

Overstock does the same, but they take it a step further with the use of AI technology to help streamline their search and filter categories even more. They have a ton of deals and offers on their website to show customers smarter ways to shop and save.

Wayfair also offers some deals, but they aren’t displayed as prominently as they are on Overstock’s website. You can easily find information about shipping & delivery policies, customer service contact information, and warranty information on each site.

While both sites are incredibly similar, Overstock is easier to use. Their style of categories look more appealing and are easier to differentiate between than Wayfair’s style.

If ease-of-use is a necessity for your shopping experience, then you’ll have a better time shopping through Overstock.

Does Wayfair or Overstock Offer Better Delivery Services?

Wayfair offers 2-day shipping on thousands of items and also offers free delivery for orders over $49. The speed of shipping largely depends on the item you purchased and your location, but an average delivery time for products from Wayfair ranges between 1-3 weeks.

While their biggest markets are in the US, Canada, and the United Kingdom, Wayfair also offers worldwide shipping. There’s no indication on their website that any countries are out of their shipping range, so presumably anyone can order from Wayfair. International orders need to go through supplyhouse.com, which is their international site.

Overstock offers a better deal for shipping because they offer free delivery for every item! It can take about the same amount of time for delivery from Overstock as Wayfair, as 1-3 weeks is their average delivery time. However, just like Wayfair, they also offer quick 2-day shipping on a large variety of items.

Before you get too excited about the free shipping, it’s important to note that there are some key exceptions. Free shipping isn’t available for international orders, or those going to Hawaii and Alaska.

Overstock does ship internationally, and they also don’t indicate any countries as being off-limits on their website. Regardless of what country you live in, you should be able to order from Overstock.

Which Online Home Store Has Better Customer Service?

You can easily find the customer service numbers and hours on Wayfair and Overstock’s websites. Both retailers claim to have excellent customer service, however, when you look at their reviews on various online platforms like TrustPilot, you’ll see that customers are largely dissatisfied with their customer service.

Wayfair and Overstock both have less than 2-stars on TrustPilot. Most of the negative reviews seem to be about customers difficulties in receiving refunds, having warranties honored, or not receiving their purchases.

To be fair, this is very common for most online retailers. It just goes to show that online stores still have a long way to go before they master the art of customer service!

The Verdict– Which is the Better Online Home Store?

Wayfair and Overstock are very similar online home stores. Each has an impressive variety of products, and their websites are very user-friendly and easy to use. However, Overstock wins out against Wayfair because of their more appealing website, larger variety of product colors, styles, and designs, and their extensive home décor category. If you’re looking for a one-stop place to shop for all your home furnishings, then Overstock is the perfect place for you!

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About the Author

Jamie

Jamie is the Founder of My Home Dwelling. He is a homeowner and enjoys sharing his homeowner tips with others. He has real estate experience working as a new home construction Realtor. Jamie has worked on numerous residential construction sites helping with interior and exterior renovations. He loves refinishing furniture, DIY home projects, and sharing his knowledge online.

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